The Future of Fraud Prevention: The Role of Digital Onboarding and Loan Origination
Loan fraud is a significant problem for lenders, costing them millions annually.
Loan fraud is a significant problem for lenders, costing them millions annually. To protect their businesses and customers, lenders must take steps to prevent loan fraud before it happens. Digital onboarding and loan origination are two methods that can help reduce the risk of loan fraud while streamlining the lending process by reducing paperwork and manual processes.
What Are Digital Onboarding and Loan Origination?
Digital onboarding is an automated process where customers submit their personal information for security verification. It involves verifying customer identity using biometric data (e.g., fingerprints) or other methods such as facial recognition software or government-issued IDs like driver’s licenses or passports. Digital onboarding helps ensure that the person applying for a loan is who they say they are and prevents identity theft.
In action, digital onboarding looks like this: Mr. F. Raud applies for a loan but the lender is suspicious of the bank account number they provided. With digital onboarding, the lender can quickly and easily verify Mr. Raud's identity and compare it to their application information to ensure everything is accurate.
The loan origination process is the first step in obtaining a loan. It involves verifying a customer’s creditworthiness and assessing if they can repay the loan. Loan origination helps lenders determine whether to approve an application for a loan and what terms to offer upon approval.
Loan origination can also help prevent the previously mentioned case of loan fraud. After Mr. F. Raud applied for the loan, the lender's loan origination process would involve assessing their creditworthiness. This could reveal discrepancies between the information provided on their application and what is revealed through credit checks, which should include Mr. Raud’s bank account number. By catching these discrepancies early on, lenders can reduce their risk of being victims of fraud.
These technologies use real-time identity verification, income verification, and document validation to ensure that all information provided is accurate. Here is a brief overview of what each component does:
- Real-Time Identity Verification: This technology verifies the customer's identity using biometric data or other methods such as facial recognition software or government-issued IDs.
- Income Verification: This technology verifies a customer’s income and employment status to ensure they can repay the loan.
- Document Validation: This technology helps verify that all documents submitted are valid, including driver’s licenses and passports.
By deploying these technologies with traditional methods like manual credit checks, lenders can ensure that loans are only issued to customers who have passed all necessary due diligence procedures. Additionally, these technologies can help lenders detect potential fraud and take appropriate action to prevent it, as it would be hard for someone with inaccurate information, like Mr. F. Raud, to pass through all of those checkpoints.
Key Components of a Fraud Prevention Strategy
A comprehensive loan fraud prevention strategy should include biometric authentication, machine-learning and AI-based fraud detection algorithms, and risk-based decision-making. Each of these components plays a critical role in helping to protect lenders from losses due to fraudulent activity.
Biometric authentication is one of the most powerful tools for preventing loan fraud. By using biometrics, such as fingerprints and eye scans, lenders can quickly verify that the borrower is who they say they are. Biometrics ensure that a borrower’s identity cannot be stolen or faked by someone else attempting to get a loan in their name. Additionally, many forms of biometric authentication are more difficult to forge than traditional methods like passwords and PIN codes - which are guessed or found online by hackers.
Machine Learning And AI-Based Fraud Detection Algorithms
Lenders also implement machine learning and AI-based fraud detection algorithms to prevent loan fraud. These algorithms can analyze large datasets, identify patterns and anomalies, and detect suspicious activities in real-time. By using predictive analytics, lenders detect fraudulent applications quickly before they are approved or submitted for processing.
The key to preventing loan fraud is incorporating risk-based decision-making into the loan origination process. Risk-based decision-making involves lenders reviewing each borrower's application and assessing their associated risks before approving any loans. Risk assessments involve evaluating a borrower's credit score, income verification, identity authentication, and other factors that can help determine whether they are likely to commit fraud or default on payments.
Benefits for End-Users
Simplified Loan Application Process
One of the primary benefits that digital onboarding and loan origination have brought to end-users is a simplified loan application process. Instead of filling out multiple cumbersome paper forms, consumers can complete their applications online with just a few clicks. Digital applications save time and effort for both lenders and borrowers. Furthermore, digital onboarding technologies are much more secure than traditional methods, employing sophisticated encryption protocols to protect sensitive data from malicious actors.
Reduced Wait Times
In the past, it could take days or even weeks for a lender to process an application from start to finish. However, with these technologies in place, lenders can often provide borrowers with an answer within minutes of submitting their applications. Quick response time drastically reduces the time consumers must wait before receiving their loans and helps them access funds quickly when in need.
Better Customer Experience
Digital onboarding and loan origination make lending faster and more convenient for customers. It eliminates the need for them to physically visit a lender’s office to complete their paperwork, which can be especially beneficial for consumers who live in rural areas or have limited access to transportation. The streamlined process also enables lenders to provide more personalized services and support, helping customers feel more confident and comfortable throughout the application process.
Preventing loan fraud is crucial for the success of lenders, and implementing digital onboarding and loan origination technologies can help reduce the risk of fraudulent activity while streamlining the lending process. At Bankingly, we specialize in providing innovative solutions to financial institutions, including cutting-edge digital onboarding and loan origination tools. If you want to learn more about how we can help your business, contact us today to schedule a consultation.